SUPPLEMENTAL CARE FOR LONG-TERM CARE AND RETIREMENT HOMES

Dependable staffing support for retirement and long-term care communities

Support for when resident needs increase or staffing pressures impact care

Caregiver providing one-on-one support to a resident in a retirement home

Medical Priorities partners with care homes to provide dependable, one-on-one support that helps maintain safety and stability.

Not a staffing agency. Care-led, accountable support that integrates with your team, routines, and protocols.

| Mississauga / Etobicoke: (289) 652-0817→‍ ‍
| London: (519) 432-1510 →

Established in 1995 · Accredited with Exemplary Standing by Accreditation Canada · Experienced in long-term care settings

When additional support is needed

Care needs don’t always align with staffing levels. Teams turn to Medical Priorities when added support is required to maintain consistency and reduce pressure on your staff.

  • One-on-one support is required for resident safety

  • Behavioural needs require consistent redirection

  • Staffing gaps are affecting care delivery

  • Coverage is needed during absences or leaves

  • Short-notice support is required to fill shifts

  • Additional support is needed to maintain routines


Support options for your residents

Personal support workers providing daily care and assistance

Personal Support Workers (PSWs)

Support with daily care, routines, and resident needs

Dedicated one-on-one resident support

One-on-one resident support

Dedicated one-on-one support when additional supervision is needed

End-of-life support focused on comfort and dignity

End-of-life support

Comfort-focused support for residents and families

Relief and short-notice care coverage

Relief & short-notice coverage

Responsive support for sick calls, absences, and unexpected gaps

Overnight resident support and supervision

Overnight coverage

Support and presence throughout the night

Behavioural support for residents requiring redirection

Behavioural support

Dementia-informed caregivers trained in redirection and routine

Our caregivers integrate with your team, follow your protocols, and are experienced in long-term care environments.

How we work

Every facility operates differently. Support is tailored to resident needs, unit dynamics, and existing care plans.

Accredited by Accreditation Canada with Exemplary Standing, reflecting our commitment to quality care, safety, and continuous improvement.

  • Caregivers are matched based on resident needs and unit dynamics

  • Team members are trained on your routines, documentation, and care expectations

  • Communication remains clear and consistent with leadership

  • Consistency in caregiver assignments is prioritized whenever possible

  • Support adapts as resident needs and priorities change

Accreditation Canada accredited provider with Exemplary Standing

Caregivers are background-checked, bonded, and insured

Need to speak with someone right away?

Care communities often reach out when staffing gaps arise unexpectedly or when additional support is needed to maintain safe and consistent care.

Request support or speak with our care team

For non-urgent requests, submit the form and our team will follow up shortly.

If needed, our phone number is below.

Mississauga & Etobicoke

📞 (289) 652-0817


London & surrounding communities

📞 (519) 432-1510

For non-urgent requests, you may also submit the form and our team will follow up shortly.