Supplemental care support for
long-term care and retirement homes
Dependable staffing support for retirement and long-term care communities
Support when resident needs increase or staffing pressures impact care
Medical Priorities partners with care homes to deliver dependable, one-on-one and supplemental support that improves safety, stability, and continuity of care.
Not a staffing agency. Care-led, accountable support that integrates with your team, routines, and protocols.
When additional support is needed
We’re often brought in when care needs increase quickly or teams need additional support to maintain consistency and safety.
A resident requires consistent one-on-one supervision to remain safe
Responsive behaviours are escalating and require ongoing redirection
Staffing gaps are putting pressure on your team and affecting care consistency
Short-notice or urgent coverage is needed
Temporary clinical or palliative support is required
Additional support is needed to stabilize the care environment
Staffing support services
Personal Support Workers (PSWs)
Experienced professionals supporting daily resident care needs
One-on-one resident support
Dedicated supervision and individualized care within the community
Palliative Care support
Comfort-focused presence during end-of-life care
Relief & short-notice coverage
Responsive support for sick calls, vacation, and unexpected gaps
Overnight coverage
Continuous supervision and nighttime support
Dementia-informed care
Behaviour-aware caregivers trained in redirection and routine
Our team integrates seamlessly with internal care teams and are experienced working within retirement and long-term care environments.
A trusted partner in care delivery
Medical Priorities has worked alongside retirement and long-term care communities for over 30 years. Our caregivers are background-checked, bonded, and insured professionals selected for both their care experience and their ability to work respectfully within established care environments.
Wherever possible, we prioritize consistent caregiver assignment. Familiar faces reduce resident anxiety, support routine, and integrate more smoothly with your team.
We handle caregiver matching, scheduling, and ongoing communication so the process is as straightforward as possible for your staff.
Accredited with Exemplary Standing by Accreditation Canada
30+ years providing care in Ontario
Dementia-informed, behaviour-aware caregivers
Background-checked, bonded, and insured professionals
Canadian owned and operated
A structured and responsive approach
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Reach out
Contact our team to discuss your staffing needs, timing, and resident population. We respond within one business day.
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We assess the request
We confirm the type of support required and identify the right caregiver for your environment.
We coordinate coverage
A matched care professional is scheduled and briefed to support your team.
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Ongoing communication
We remain available for updates, adjustments, and ongoing coordination as needs change.
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Need to speak with someone right away?
Care communities often reach out when staffing gaps arise unexpectedly or when additional support is needed to maintain safe and consistent care.
Request staffing support or speak with our team
For non-urgent requests, submit the form and our team will follow up shortly.
If needed, our phone number is below.
London & surrounding communities
For non-urgent requests, you may also submit the form and our team will follow up shortly.
Mississauga & Etobicoke
📞 (905)-XXX-XXXX